Psychiatry Direct – Privacy Notice – Effective May 2018


This privacy policy sets out how Psychology Direct limited (trading as “Psychiatry Direct”) uses and protects any personal data that you give us when you use this website. This policy is effective from 25th May 2018.

Psychiatry Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be trust that it will only be used in line with this privacy policy.

Psychiatry Direct may change this statement from time to time but the updated version will always be visible on our website. You should check this page from time to time to ensure that you are happy with any changes and let us know if you have any concerns.

What information we collect?
We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postcode, your preferences and interests
• Other information, but only if it is relevant to the service we are offering

What we do with the information we gather from you?
We require this information to understand your needs and provide you with a better service. In particular, we use it for the following reasons:
• Internal record keeping
• To improve our products and services
• To sometimes send emails about new services or just information which we think you may find interesting using the email address you have provided
• On very rare occasions to contact you for market research purposes by email, phone, or mail
• To customise the website according to your interests

How long do we hold information about you?
We will only keep information about you for as long as is necessary.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We keep security under review at all times.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should know that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement. We would suggest you exercise caution and look at the privacy statement applicable to the website in question.

Disclosure to government or legal agencies
Like everybody else, we are subject to law and may have to respond to a request from legal authorities or agencies. We will only do so if they have the proper authorisation such as a search warrant or court order.

Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at , write to us at the address below or call us on 01306 877975.

We will not sell, distribute or share your personal information with third parties unless we have your permission or are required by law to do so.
We understand your rights of data subjects under GDPR, therefore, if you wish to request details of personal information which we hold about you please let us know.
If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the below address. We will rectify, correct or update any information found to be incorrect as quickly as possible.

Nominated Data Protection Officer, Psychology Direct, 40 East Street, Epsom, Surrey, KT17 1BH, or email us at or feel free to call us at the office on 01306 879 975.